Your Order Time Questions, Answered

Today we're going to go through some of the most frequently asked questions regarding Order Time. You've got questions and we have answers. Let's jump right into it!

 How do I get my data INTO Order Time?

Well the first thing you need to do is upload, import or enter your customers,  leads, vendors and items. The easiest way to do this is to integrate with your accounting software. Another way to do this is by CSV imports. CSV Imports can be used to both insert and update data. Use the lists to find data you have imported.

How can I manage my team on Order Time?

A big aspect of Order Time is collaborating with your team so you will want to manage roles and add users. Users are assigned a Role that defines their access level to your account. The number of Active users you can add is defined by your subscription. Roles allow Owners to decide exactly what features each user can access.

Can I integrate Order Time with my online store?

Of course! Order Time is integrated with several e-commerce platforms. This integration facilitates the coordination of inventory management and your cart's web orders. It provides a fully automated experience, allowing for better customer service. We support a variety of carts, learn more about Setting Up your E-commerce Integration HERE.

What type of Shipping Integration is available?

Order Time is integrated with Ship Station. Ship Docs are sent to Ship Station together with all relevant customer and item information. Within Ship Station you complete the shipment and print the shipping label. Ship Station will send back the tracking number to the appropriate Ship Doc and change its status to Shipped

Is this compatible with both QuickBooks Desktop and QuickBooks Online?

Order Time is compatible with both. Manage your Accounting integration at the start of your Free Trial and increase your efficiency immediately. With this integration transactions can be automatically posted, avoiding duplicate effort and transposition errors.

I use inventory control software with a database server, would that shift to the Cloud as well? What about security?

The Database would be in the cloud. You would no longer need to manage a local server. As far as security is concerned, Order time sits behind a world-class firewall run by Amazon Web Services(AWS) and it also has a strong Secure Sockets Layer(SSL).

Do I have to pay up front for Order Time? Are there any Annual fees?

Nope! The monthly subscription is all that you pay. Learn more about our Pricing and access the cloud-based app from any web browser, even on your phone or tablet.

What are you waiting for? Start your Free Trial of Order Time today!

If you have more questions, don't hesitate, Contact Us at your leisure. We'd be happy to help.

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